Shell in Willoughby (34802 Ridge Rd)

People park at the pumps during peak times and take their good old time in the store, and there is no one to prevent this from happening. I sat and waited about 10 min for a pump to open on a Saturday night around 10pm, then I went over to BP to get gas instead. Around 30 min had went by since I first arrived at the Sheetz, so out of curiosity, I went back, and every single car that was parked at a pump was still there. The cops were sitting in the parking lot and they're worthless. Forget trying to come here at busy times if you need gas. Rude patrons everywhere.

the pumps at this station are under repair. no gas available.

They advertise on gas buddy what their prices are when you get there they’re not that price

User by the name of "peachypie11" must work at this station. They keep change price of regular gas and diesel fuel to 25 to 30 cents below actual price. This is done numerous times per day.

love your prices and service. Thank you for your hard work. All of us customers appreciate all of your staff greatly much.