Costco in Superior (600 Marshall Rd)
jerry972Station Ratings
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Costco must drop their ridiculous high prices, they are higher than many other gas stations. Very unhappy customer.
I've only been there during the daytime and I haven't been there for two weeks cause I was away. The only thing that's lacking is there's no windshield wiper cleaner to clean your windows with and I'm sure that's because it would make the lines waiting for the gas much longer. And of course the bathrooms are inside Costco and the services are there other than the person who man's the booth in the gas station area who is been very helpful especially the first time I pulled in when I didn't know quite how things worked there.
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Pumps were slow last week. Nozzle never clicked off when full so it kept pouring. Gallons of gas poured out of my car and now the interior smells like gas too. Even if they fix the damage it’s still a major time inconvenience. I will update review with company response. Edit: 1 week later, after I went in person AGAIN, a rude rep called. She interrupted me numerous times when I tried to answer her questions. She claimed “only 30 cents of gas came out, what’s the problem? No one else has had this issue. Did you put the nozzle in correctly?” No it was 2-3 gallons. The fuel/evap system is now damaged, I need a quote for repair and a refund for the fuel. The attendant noted that all the pumps were having issues that night and this rep tried telling me no one had any issues. Edit 2: Norm, the District Manager called. They are not paying for any damages because “it’s a 14 year old vehicle” but are refunding 3gallons if I drive there. What a waste of my time.
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Management must be lis premium and midrange prices as $.20 lower than they actually arez.
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Had to try three windshield cleaning kiosks before finding one with liquid in it. And that seemed to just be water with no cleaning agents, which did poor job of removing bug debris. Also no paper in receipt printer.
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