Shell in Chicago (5549 W Diversey Ave)

the salesperson doesn't know how the system works and when I asked him about using my rewards cards he didn't know what it was,

It's just a gas station! What more could you ask for?

Did not like

Completely rude staff and they constantly have problems with their pumps. Today went to get E85 gas prepaid for gas went to pump and no gas was coming out. I went in to inform attendant and was told " That gas is pumping and I just don't know what I'm doing" . Went back out and double checked that I did everything right still no gas. Went back in and the attendant then informed me they are out of E85 and do I want diseal. Staff and management are very incompetent.

ok

awesome

A+

Superb customer service.

e85 and diesel pumps are not maintained at all. broken handles.

The indian guy was very rude and very unprofessional. I was considering getting something to drink like an Arizona, but a middle age gentleman walked up to me and ask if I am able to help him out gas in his tank. I stated yes. I walked up to the window and asked the Indian guy can I get some $2 on pump #3. I don't know what was his deal, but he sling the silver box at the box towards me disrespectfully and rude and when I asked for a copy of my purpose he sling it towards me again. I then ask are you okay? Is something wrong? Why are you mad? Apparently he couldn't give me an answer. Please don't go to this gas station for business. Professionalism everything no matter where you work at or what job title you are!