Ridis in Toledo (3841 Airport Hwy)

Although they advertised that they accepted Kroger fuel points I was unable to access the program at the pump although I tried twice. The attendant wasn’t able to do make the transaction inside. Then I was notified that Shell charged me $1.00 per attempt.

The right-side tire air machine from the store’s perspective could not pump air into my tires and I thought it was washer nuts on the valves that prevented this machine from being able to pump air, so I drove home and use pliers to take the washer nuts off and drove back; I explained the issue and asked him to activate free air since the machine ate my $2 in quarters the first time, but they don’t have that ability in-store, so he gave me quarters to try again. The machine seemed to be working properly, but it was very slow and kept malfunctioning with errors, which wasted my 5 min. that only 2 tires were filled up. Obviously, I went back into the store and asked for more quarters, but he said he can’t keep giving out quarters and said the errors must be my fault; I walked out and I’m very disappointed in the customer service. Instead, go to Kroger’s gas station on Glendale & South Detroit to ask them for free air; they’ll activate it multiple times, no questions asked, but plan accor

Can get 4 cents off a gallon on every grade of fuel with loyalty rewards card

Its just a little small so too many customers makes it uncomfortable

Needs some work