Shell in Pasadena (1421 Beltway 8)

Worst customer service

Filled my truck and my wifes truck here when gas was $2.17 per gallon. Both trucks now misfire and smell like rotten eggs. I live less than a mile from this station and both trucks started prior to getting home. Now, I have two unusable vehicles. Neither of these trucks had ever done this prior to filling here. I believe, as mechanics have told me, that the gas was bad. I have never been here before and will never use it again. I also warn everyone I know to avoid this station. I called the Manager and he returned my call the next day and asked to call him. Mark is his name. They will not answer the phone at all now. Tried many times. AVOID the problems I now have. I live on social security and my wife is disabled, now we cannot keep our medical appointments. I should receive help from these people but don't expect any.

Ok

Station needs to be cleaner

Not your top brand name Gas but it will do.