K&A Variety & Gas Bar in Thunder Bay (684 City Rd)

One of the cashiers is very rude

Horrible customer service. Was charged twice for my gas because i was told my card was declined. Wouldn't reimburse me without a bank statement so i had to drive all the way back out with proof of being charged 51$ twice!, even after showing my bank info on my phone!! It was ridiculous! Worst customer service ever... will NOT be returning again.

awful place don't go, treated like crap, awful customer service, cranky woman behind counter, rude guy outside, smelt like dope and urine

I know it's covid, but when you have hours saying open until 6 and then are closed @5:30 and you don't answer the phone, and I guess know one there is smart enough to know how to change your answering machine that gives totally wrong hours!

Careful they don't charge you twice. Dealt with a very rude cashier that made us pay twice for gas, even after proving we payed for it. Had to then travel to BMO on harbour expressway (only branch open on Saturday) to receive a bank statement, to then travel back to K&A to get our money back. A waste of time and gas. Highly recommend traveling a little further to THP Variety! Very friendly service, and generally has slightly lower prices.

The gas pumps are not accurate. How do you put in 29.8 litres of gas in a 25 litre gas can. They are stealing from their customers

They let rapist work there disgusting place should be burned with the workers

My favorite station, best price and great service.

The gas is cheap because it’s dirty. It will ruin your engine.

There was a line and I noticed an empty pump so I went to it and was told I had to go as someone else was directed to go there…I was not happy and some guy was yelling and waving at me to get the f—- out.. I gave him the finger and drove over to Mountainview! As I was filling up he came over to me saying I called him a stupid Indian…which is false as all I did was flip him off…he charged to my pump yelling how old he was …which is younger than me…acted like he was going to swing at me