Texas-based Buc-ee’s tops the list; Casey’s General Store, Kwik Trip, Hy-Vee captured top spot in respective number-of -location segments
BOSTON – GasBuddy, the only smartphone app connecting drivers with the Perfect Pit Stop, today debuts its ranking of the top 101 fuel and convenience store (c-store) brands in the first quarter report card based on more than 2 million ratings submitted by GasBuddy users in the app between January 1 - March 31, 2019. The rankings examine fuel and c-store retailers in GasBuddy’s ‘overall experience’ category.
Texas-based Buc-ee’s received the highest ratings in the GasBuddy app across the top 101 gas station convenience store brands. Rounding out the top five on the list are Wisconsin-based Kwik Trip (2), Oklahoma-based QuikTrip (3), Tennessee-based Twice Daily (4) and Pennsylvania-based Wawa (5).
“While national gas station brands may be top-of-mind for consumers, many of the brands that received the highest ratings in Q1 are regional brands with c-store amenities that bring in an enthusiastic consumer base,” says Frank Beard, convenience store and retail trends analyst at GasBuddy. “GasBuddy’s ratings and reviews prove that brands of any size can create a long-lasting, positive experience for consumers by having a well-lit forecourt, clean restrooms and a great cup of coffee.”
In addition to ‘GasBuddy’s Top 101 Fuel and Convenience Brands’, the report also examines fuel and c-store retailers segmented by number of store locations across the categories of cleanliness, coffee, customer service, outdoor lighting, restrooms and overall experience.
View the full report here.
Highlights
- The Midwest and the South each have 5 fuel and convenience brands in the top 15 of GasBuddy’s Top 101 Fuel and Convenience Brands’, making them the regions in the U.S. with the most top-rated brands.
- Casey’s General Store (1000+ locations) and Buc-ee’s (30-49 locations) captured top ratings in their respective segments in all six categories, including cleanliness, coffee, customer service, outdoor lighting and overall experience.
- Kwik Trip (250-999 locations) and Hy-Vee (5-249 locations) rated highest in five of six categories, with Wawa and Weigel’s taking the top spot for highest rated gas station coffee in their respective segments.
- Outdoor lighting received the most ratings out of any category, followed by customer service and cleanliness.
Methodology
For GasBuddy’s Top 101 Fuel and Convenience Brands, GasBuddy examined ratings and reviews data in the GasBuddy app from January 1 - March 31, 2019 focusing on the overall experience category.
The remainder of the report examines station ratings and reviews data in the GasBuddy app from the same timeframe, dividing brands into four segments based on the total number of retail locations. Segments are classified based on the number of U.S. locations listed on GasBuddy. Categories for each segment include cleanliness, coffee, customer service, outdoor lighting, restrooms, and overall experience.
About GasBuddy
GasBuddy is a company that connects drivers with their Perfect Pit Stop. As the leading source for crowdsourced, real-time fuel prices at more than 150,000 gas station convenience stores in the U.S., Canada and Australia, millions of drivers use the GasBuddy app and website every day to find gas station convenience stores based on fuel prices, location and ratings/reviews. GasBuddy’s first-of-its-kind fuel savings program, Pay with GasBuddy, has saved Americans more than $6 million at the pumps since its launch in 2017. The company’s business solutions suite, GasBuddy Business Pages, provides Fuel Marketers and Retailers their best opportunity to maintain their station information, manage their brand, and promote to their target consumer audience. For more information, visit https://www.gasbuddy.com.